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Frequently Asked Questions

How do I print my voucher and redeem the offer?
If I don't use the full value of the voucher in one visit, can I use the remainder later?
What if there's a problem with, or I want to return, my order?
Can I request a refund for unused/expired voucher purchases?
What credit cards are accepted?
How will this order appear on my credit card?
Who can I refer?
How do I refer someone?
How can I use my Hot Deals Hawaii credit?
Does Hot Deals Hawaii credit expire?
Can I get credit if a referral doesn't use my link?
One of my referrals purchased, but I didn't receive credit. What can I do?



How do I print my voucher and redeem the offer?

After the deal closes, log in to your Hot Deals Hawaii account and go to the My Account page. Click on My Vouchers and locate the deal voucher(s) that you want to print.

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If I don't use the full value of the voucher in one visit, can I use the remainder later?

No, unless otherwise stated, there is no cash or credit back for the unused portion of a voucher. You must use it all in one visit.

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What if there's a problem with, or I want to return, my order?

All sales are final. If you have a problem with your purchase, please contact the business first. If you still require assistance, please contact us within 48 hours of the close of the deal. Requests made after 48 hours cannot be processed due to the limited timeframe of the deals.

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Can I request a refund for unused/expired voucher purchases?

No, all voucher purchases are final. Most merchants will honor expired vouchers for the Paid Value. If a merchant will not honor expired vouchers, we will refund you with Hot Deals Hawaii credit. This credit can be used towards future Hot Deals Hawaii purchases.

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What credit cards are accepted?

Visa, MasterCard, Discover and American Express.

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How will this order appear on my credit card?

NimbleCommerce will appear on your statement.

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Who can I refer?

Anyone (a friend, acquaintance, family member, etc.) who does not yet have a Hot Deals Hawaii account. You will receive $5 in Hot Deals Hawaii credit when someone uses your unique referral link and makes their first purchase. This means, you will only receive credit if they are a new customer purchasing their first deal after clicking on your unique link.

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How do I refer someone?

To refer a friend, you must be logged in to your account and have purchased with Hot Deals Hawaii as of July 9, 2019. Once you are logged in, go to My Account, Referrals to receive your unique referral link. Send your referral link to friends and family. Upon clicking your link they have 24 hours to sign up and make a purchase of $10 or more. Once they have completed their order you will be notified that you have earned $5 in store credit to use on our site. There is no limit to the number of new users you can refer.

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How can I use my Hot Deals Hawaii credit?

Hot Deals Hawaii credit will be automatically deducted from the purchase price of the next deal that you buy.

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Does Hot Deals Hawaii credit expire?

Yes, credit expires after 1 year. They have no cash value.

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Can I get credit if a referral doesn't use my link?

Deals purchased without using your unique link are not eligible for referral credit.

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One of my referrals purchased, but I didn't receive credit. What can I do?

There are many ways that a referral can nullify your link. Clearing their web browser cache, using a different browser, or using a different computer to name a few. We are not responsible for these circumstances.

Hot Deals Hawaii credit is calculated automatically by the site when a new user purchases for the first time after using your unique referral link. Referrals must use your unique link for your account to be credited.

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